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Kimber Warranty

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  • Kimber Warranty

    So I bought a new Kimber Montana .325 a few weeks ago. Took it on a twelve day gnarly walkin sheep hunt. Brush bustin, creek crawling, crag climbing, rock slide sheep country, etc. Killed my ram, my buddies gun jammed so I handed him the Kimber and he shot his ram with it also. Great way to break in a new gun! The gun took a beatin well except on the very front of the stock ahead of the sling mount on the round part I noticed a hole about 1/16 of an inch or a little larger. It revealed a small cavity in the stock, like there was a bubble during casting or something. The hole has now chipped away a little than an 1/8 inch. I called Kimber and talked to Winslow. He didn't even hesitate or question me about it. He said "we'll replace it". Just like that. I told him I'd email him pics and he said "okay, if you want". Bottom line is he said send it back when you are ready. So, after moose hunting I'll mail them the stock and he'll mail a new one. I could ship the whole rifle if I want. But the Montana stocks are all consistent as far as fit he said because of the molding process. Computer generated instead of one stock made and then a reverse mold made, etc. This way I don't have to ship the whole rifle and deal with the feds, etc.

    Anyway, kudos to Kimber!
    A gun is like a parachute. If you need one, and donít have one, youíll probably never need one again

  • #2
    I wish more companies would learn this lesson! Good service builds customer loyalty faster than any techno feature in the books. Good to hear that Kimber is on Good Guy List!
    "Lay in the weeds and wait, and when you get your chance to say something, say something good."
    Merle Haggard

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    • #3
      BrownBear hit it on the head! Likewise, poor service gets to be heard by many more people.
      I don't mean to sound bitter, cold, or cruel, but I am, so that's how it comes out.
      Bill Hicks

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      • #4
        Getting mine in the spring

        I'm picking up a Kimber Montana .325WSM in the spring (got to wait for tax returns). I thought about the Tikka, but didn't like the fact that you had to jack a shell in the chamber with the safety off (it's only two-position). I thought about the Browning A-bolt, as I've had good experience with those, but the Kimber just gave me that "vibe." Really glad to hear that they stand behind it like you said.

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        • #5
          Originally posted by Runswithstick View Post
          I'm picking up a Kimber Montana .325WSM in the spring (got to wait for tax returns). I thought about the Tikka, but didn't like the fact that you had to jack a shell in the chamber with the safety off (it's only two-position). I thought about the Browning A-bolt, as I've had good experience with those, but the Kimber just gave me that "vibe." Really glad to hear that they stand behind it like you said.
          On man.... you will like that gun. Congrats. I have a Leupold VXIII 2.5-8x36 on it with Kimber bases and Leupold rings and a lightweight sling. The whole thing weighs 7lbs 2oz. I have shot 30 rounds of Winchester Factory 200gr Accubonds through it. 1 inch groups at 100yds, about 3 inches at 200 resting on a bench with pillows. No kind of vise or stand. That's the best I could ever hold on any gun. This gun should last me to my dying day and kill anything I want to shoot.
          A gun is like a parachute. If you need one, and donít have one, youíll probably never need one again

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