Before I continue further, let me just say that I understand that Barska products are an economical brand of optics.
On a hunting trip out west we stopped by Cabelas in NE, my brother-in-law needed a new pair of Binoculars. He didn't have a lot of money and went with some Barska 10x42.
During the hunting trip I was extremely surprised at the crispness and clarity of the binoculars. I decided to pick some up so I ordered them through Cabela's a month ago. They were defective when I received them, so I sent them back though the mail for an exchange of the exact same product. Just received my new pair today, and same defect! I called Cabelas back and asked if I could get a contact number for Barska, or speak to someone there who could help. They transferred me to a "specialist" and his only reply was, "you get what you paid for." I was very upset, and more upset at myself for not telling this person how it actually was!
I've never had a problem with Cabelas before, but this has left a sour taste in my mouth. I intend on writing some letters and going from there, but my question to you all is, am I overreacting???
On a hunting trip out west we stopped by Cabelas in NE, my brother-in-law needed a new pair of Binoculars. He didn't have a lot of money and went with some Barska 10x42.
During the hunting trip I was extremely surprised at the crispness and clarity of the binoculars. I decided to pick some up so I ordered them through Cabela's a month ago. They were defective when I received them, so I sent them back though the mail for an exchange of the exact same product. Just received my new pair today, and same defect! I called Cabelas back and asked if I could get a contact number for Barska, or speak to someone there who could help. They transferred me to a "specialist" and his only reply was, "you get what you paid for." I was very upset, and more upset at myself for not telling this person how it actually was!
I've never had a problem with Cabelas before, but this has left a sour taste in my mouth. I intend on writing some letters and going from there, but my question to you all is, am I overreacting???
Comment