Wanted to provide some information to those out there that are either owners of or considering the purchase of a Scotty pot puller my recent experience and general displeasure with their product. I purchased their pot puller back in April and used it on 4 or 5 shrimping trips this summer (all prince William sound and within their pot pulling limitations for number of pots). Well back in June it stopped pulling pots pretty much all together and simply comes to a complete stop while under load. The puller worked great the first few times and I though I had an awesome unit in a compact package. Customer service has been friendly although very unhelpful. Tried attempting a repair that they recommend I try with no results. Short of the story is there is no authorized service center here in south central Alaska that works on the pullers and they recommended I ship the product via insured carrier to British Columbia. I informed them that is not a viable and economic solution due to shipping costs from Alaska to technically an international address. So right now I have a 4 month old puller lightly used with essentially no viable warranty.
For or those wanting an economical and compact puller at this point I would recommend sticking to the ace Brutus and avoid the Scotty puller. If my service status changes on this unit I'll be sure I update this post.
Anyone else have have any similar experiences?
For or those wanting an economical and compact puller at this point I would recommend sticking to the ace Brutus and avoid the Scotty puller. If my service status changes on this unit I'll be sure I update this post.
Anyone else have have any similar experiences?
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