I have a desert eagle in .44 magnum that was giving me some trouble from time to time with jamming. I called the manufacturer and they said to ship it back to them and they would take a look at it and call me with an estimate for repairs. About a week went by and I had the package back from them already. They replaced a few parts and reworked the bolt and extractor and shipped it back all at no charge to me. I have owned this gun for quite awhile so it was way out of warranty. I was really impressed with this level of service.