Results 1 to 14 of 14

Thread: Fly Rod Warranties (List and Experiences)

  1. #1

    Default Fly Rod Warranties (List and Experiences)

    Warranties are important and I gladly pay more for a new rod to get that lifetime unconditional warranty. I compiled this information as a reply to another thread but figured it might be helpful for others thinking of buying a new rod where the warranty is important.

    Up here in Alaska, broken rods happen because we have fish that can break them and we cross rough terrain to get to our favorite spots which sometimes result in accidents.

    Compiled list of Common fly rod manufacturers. I'm sure there are more and people can add experiences with these warranty services and others I did not mention.

    List:

    Cabelas : 25 year Limited Warranty. No specific information on their website only this:

    If you have a warranty question, you are welcome to call our Customer Service Department at 1-800-237-8888 (Monday - Friday 6am - 11pm CST and Saturday 8am - 5pm CST) or via email at customer.service@cabelas.com for additional information.

    Echo: Lifetime Warranty. Specific information http://www.rajeffsports.com/echo_warranty.php:
    ECHO Lifetime Warranty and Service Policy
    Rajeff Sports will repair or replace damaged rods for the lifetime of the original owner. To make a warranty claim, return the rod with $35.00 (US Funds) and a note indicating where to ship the replacement. For more information contact Rajeff Sports at 360-694-2900. Rods should be sent to:
    Rajeff Sports
    7500 NE 16th Ave, Suite 1C
    Vancouver, WA 98665
    G.Loomis: Limited Lifetime warranty. Specific information: http://www.gloomis.com/publish/conte...y/support.html

    G.Loomis rods, custom rod blanks and Syncrotech fly reels are covered by a limited warranty against defects in workmanship and materials for the lifetime of the original owner. GL pushpoles, Venture (Adventure) fly reels, Premier Rods (PMR) and GL fly rod outfits are covered against defects in workmanship and materials for a period of one year from the date of purchase. Sales receipt or proof of purchase required.


    • PLEASE NOTE: THIS WARRANTY PAGE ONLY APPLIES TO CUSTOMERS RESIDING IN NORTH AMERICA.
    • G.Loomis Rods: covered by a limited lifetime warranty against defects in workmanship and materials
      The GLoomis factory will inspect the rod to determine cause of breakage
    • For Damage determined to have occurred due to defect, GLoomis will, at the company's discretion, either repair or replace the product at no charge
    • Damages occurring due to neglect, accident or normal wear and tear will, at the company's discretion, be repaired or replaced for a specific fee.
    • A full estimate will be provided for your approval before any fees are levied.
    Orvis: 25 year warranty. Specific Information at: http://www.orvis.com/intro.aspx?subject=446

    The Orvis 25-Year Fly Fishing Rod guarantee means we fix your broken fly rod. If we can't fix it, we replace it, no questions asked. We were the first fly rod company in the world to offer a guarantee, and it is still the best. Purchase an Orvis graphite fly rod and, for a quarter of a century, we'll repair your fly fishing rod no questions asked. If we can't repair it, we'll choose a current fly fishing rod of at least equal value to replace it. Either way, your investment is assured. For fly rods manufactured after January 2003, there will be a nominal handling charge of $30. By purchasing an Orvis rod, you have placed your trust in our commitment to quality. The 25-year Fly Rod Guarantee is our thank you.
    Reddington: Lifetime, original owner warranty (Limited) Specifics at: http://www.redington.com/warranty.html

    Every new Redington rod purchased through an authorized retailer, with the exception of the Crosswater Series and Minnow Outfit, is covered by our lifetime, original owner warranty. The Crosswater and Minnow are covered by a one-year warranty against defects in materials or workmanship and must include a dated proof of purchase. This warranty is limited to repair or replacement of the rod only, and does not cover direct, indirect, consequential, incidental or any other type of damage resulting from the use of the product. This warranty does not cover misuse, neglect, normal wear, fire, theft, loss, or intentional damage. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state. Redington reserves the right to determine whether to repair or replace any Redington Product covered by this warranty and the right to replace any discontinued models with the newer models when necessary. Colors may vary between original and replacement parts. In order to invoke this warranty, the original owner must send the entire Redington product, including broken parts or pieces, freight paid and insured to the Bainbridge Island address listed below. To service your Redington product, you must fill out the Warranty Service Form. Please follow the instructions stated below and be sure to include this form in the package. Thank you!
    Ross: Lifetime Warranty (Limited). Specifics at: http://www.rossreels.com/warranty/

    Ross products purchased through an authorized dealer are covered by a lifetime warranty. This warranty only applies to the original owner and is not transferable. This warranty is limited to repair or replacement of the product only, and does not cover direct, indirect, consequential, incidental or any other type of damage resulting from the use of the product. This warranty does not cover misuse, negligence, normal wear, fire, theft, loss or intentional damage. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state. To qualify for warranty service, the original owner must return the product to Ross with a Product Service Form, or the warranty return will be refused and sent back to the customer. All shipments to Ross must be freight paid. Ross reserves the right to determine whether to repair or replace any product covered by this warranty. Discontinued products may be replaced with newer models when necessary.

    Sage: Lifetime Warranty. Specifics at: http://www.sageflyfish.com/Resources/Warranty/

    This warranty is limited to repair and replacement of the rod, blank or reel and does not cover direct, indirect, consequential, incidental or any other type of damage resulting from the use of the product. This warranty does not cover fire, theft, loss, intentional breakage, modification or customization of the finished rod, or damage during the assembly of a blank into a finished rod. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

    Sage reserves the right to determine whether to repair or replace any Sage Product covered by this warranty and the right to replace any discontinued models with comparable models when necessary. Colors and components may vary between original and replacement parts.

    The lifetime, original owner warranty applies to rods with a serial # beginning with the letter "M" and higher, including all double letters (i.e. AA, AB, AC). Rods with serial #'s beginning with the single letters "A - L" (generally manufactured prior to 1995); have an original owner lifetime guarantee against any defect in materials or workmanship. Any of these series of rods that fail due to misuse, negligence or normal wear-and-tear will be repaired or replaced at a reasonable cost. The serial # may be found on the rod directly opposite the Sage logo.

    For all return shipments within the U.S., the original owner will be responsible for a $50 fee for each repaired item to cover return shipping, insurance and processing. International customers will be charged actual shipping and insurance costs, and will be responsible for all related customs and duty charges.

    St Croix: Lifetime Warranty. Specific at: http://www.stcroixrods.com/category/...e_and_warranty

    The have three different methods with increasing costs 30 dollars if you think its their fault, 50 for unconditional and then an upgrade plan. I put the Gold star one below
    Gold Star: Ahh..but what if you’re not registered as the original owner of the rod. Or your buddy stepped on your rod, or slammed it in a car door, or worse yet, used it to free a snag. No worries. St. Croix’s Gold Star Plan eliminates the uncertainty of a dubious warranty claim. Here’s what to do.
    1. Return your damaged rod to St. Croix. Use our Discount Shipping Program to save money.
    2. Include a note requesting our Gold Star Service, along with a check for $50 to cover the repair or replacement of your rod. Our Technician will determine whether to repair or replace your rod keeping in mind we’ll only repair it if we can make it perform like new.
    3. That’s all there is to it. And there’s no additional s&h charge for customers in the USA. Canadian customers must pay an additional $20 for s&h, and all other International customers must pay an additional $30 for s&h.

    TFO: Lifetime No-Fault warranty Specific at: http://www.templeforkflyrods.com/sup...ty-repair.html
    To use your No-fault Warranty, simply send the entire rod to our address in Dallas listed below. We recommend using a carrier that provides tracking information in case of a problem. Include your return shipping / contact information and a check for $25 per broken rod. Your repaired rod will be shipped back to you within a few days of receipt. Blanks sections (as appropriate) will be replaced and returned with related hardware and finishings from broken sections. This warranty is limited to the blank, on custom TFO rods.
    R.L. Winston: Unconditional Lifetime Guarantee. Specifics at: http://web.winstonrods.com/warranty

    Every new Winston boron/graphite and/or graphite fly rod or blank is covered by our original owner Unconditional Lifetime Guarantee against breakage or manufacturer's defects. This warranty is available only to the original owner of boron/graphite and/or graphite fly rods or blanks purchased from an authorized Winston Dealer. This warranty covers, at Winston's option, the repair of the original rod or the replacement of the rod with an equivalent rod only. The warranty is subject to the original owner filling in either the ONLINE WARRANTY REGISTRATION FORM, or completing and returning the warranty card within 10 days of purchase.
    The warranty does not cover lost rods, lost rod sections, intentional breakage, or cosmetic wear or scratches.
    For any warranty work, the entire rod must be returned to Winston. It should be sent in its rod tube and properly packaged. Repair materials and color may vary from those used on the original rod. The rod owner is responsible for the cost of sending in the rod to be repaired or replaced (you should insure the rod), and a return packaging, shipping, handling, and insurance charge of $50 will be applied to all warranty claims. The rod owner agrees that Winston assumes no associated or ancillary liability due to use of the rod, including consequential or incidental damages. This guarantee gives you specific, limited legal rights. You may have additional rights under applicable state law.


  2. #2
    Member cube01's Avatar
    Join Date
    Apr 2010
    Location
    Wasilla, AK
    Posts
    416

    Default

    Great info... I can vouch for the TFO warranty - Three times I've sent broken rods in with $25 checks, and all three times no questions were asked and I received whole rods in return (with a new section to replace the broken one.)
    Two of the three times I received my rod back within 4 days of sending it - which boggles my mind. The third time it took two weeks.
    Either way though, I'm more than impressed.

  3. #3
    Member
    Join Date
    Apr 2009
    Location
    A-town
    Posts
    153

    Default

    I have been Happy w/ St.Croix. Good rods, good people, great customer service, made in America (mid-high end rods). Have replaced and upgraded several rods over the years, mostly due to user error or failure due to damaging the graphite. Typicall a very quick turn-around time as well. Have had new rods in-hand, less than 10 days after shipment.
    Also loved one of their marketing phrases: "The fish don't care how much you spent"

  4. #4
    Member
    Join Date
    Oct 2010
    Location
    Eagle River
    Posts
    281

    Default

    I've used the Reddington and Loomis warranties for rods and the Ross for a reel. Reddington and Ross are stand up companies, I like Loomis but their warranty isn't the greatest unless your standing in their factory.

  5. #5

    Default

    LL bean!!!! you break it, no questions asked, they pay shipping + replace it and return it for free. LIFETIME warranty even if you bought it used. if it says ll bean on it its covered. truly can't beat that deal.

  6. #6

    Default

    The St. Croix warranty is fantastic. Not only on rod breaks but their upgrade program is unique in the industry as far as I know. You can trade it any rod, minus a nominal depreciation fee, toward the purchase of a higher end model. I have used this program several times and my Legend Ultra/Elites are some of the best rods I have cast.

  7. #7
    Member joefish00000's Avatar
    Join Date
    Dec 2009
    Location
    Anchorage, Alaska, United States
    Posts
    510

    Default

    ive had good experiences with tfo and redington, both good choices for a great waranty
    “We abuse land because we regard it as a commodity belonging to us. When we see land as a community to which we belong, we may begin to use it with love and respect.” - (Aldo Leopold)

  8. #8
    Member
    Join Date
    Apr 2006
    Location
    Anchorage
    Posts
    1,763

    Default

    ECHO did a good job with the replacement an fast turn around

  9. #9
    Member
    Join Date
    Jun 2009
    Location
    Anchorage, AK
    Posts
    233

    Default

    FYI cabelas doesnt always honor their warranty, you will have to find out or figure out what manufacturer built it and then hope that they will uphold that warranty. Unless you get lucky you will have to make a lot of phone calls
    Fish when you can, work when you have to.

  10. #10

  11. #11
    Member alaskabliss's Avatar
    Join Date
    Jul 2008
    Location
    Wasilla
    Posts
    1,419

    Default

    G. loomis will never get any of my business now that they changed their warranty plan. Thats what happens when a over seas company buys an american company, crap service. Of coarse they change the warranty as I just broke a rod while trolling... *******s

  12. #12
    Member fullbush's Avatar
    Join Date
    Feb 2010
    Location
    Wasilla
    Posts
    2,674

    Default

    TFO and winston...all the the others are conditional, so in other words junk. Thats cool cause A TFO is a fraction what a junky sage cost...I thought I was saving money buying the TFO it turns out its a better rig!





    I'm taking a poll
    <--------click this star if you think I should run for Gov

  13. #13

    Default

    Quote Originally Posted by fullbush View Post
    TFO and winston...all the the others are conditional, so in other words junk. Thats cool cause A TFO is a fraction what a junky sage cost...I thought I was saving money buying the TFO it turns out its a better rig!
    A junky sage - even their bottom of the line - won't fail during heavy normal use like TFO's do (chunks of crappy cork falling off, guides coming out). The TFO's do not cost much and the performance is actually pretty good for the money. But they don't last for years and years and years like some premium brands and they aren't made like them either.

  14. #14
    Member
    Join Date
    Jan 2007
    Location
    Juneau
    Posts
    2,127

    Default

    This is gonna make me sound like a careless loser but I've utilized warranties on Loomis (once), Sage (twice), St. Croix. (twice), and Orvis (three times). All were honored and no nitpicky questions were asked. I was upgraded with St. Croix and Orvis, no overage payment. The last time with Orvis I caught them between making the ol T3 and their new version of it, so that one took a while...luckily it was winter.

    I had shipping and fees on all of them as i recall, but all were mid to top end rods and turnaround was acceptable in all cases.

    Thanks for putting together the head to head list, very helpful for folks when looking at what to get and what they get for their money.

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •