Is AMD the only outfit that services Honda outboards in this part of Alaska? AMD is super busy; to the level where their customer service has become questionable. The AMD employees are friendly; however, the folks at AMD make you feel like they are doing you a favor even though you are providing them with good business and often dropping hundreds of dollars or more into their coffers.
They also move boats so fast through their shop, it makes a guy wonder if his rig is really getting the attention that it needs. Therefore, for me, it's not just the service or the cost, it is also the uncertainty around quality of work. I do not have any data that indicates that their service is questionable, it just seems like "you drop your boat off in the parking lot, pay a grand, and then wait for the hey buddy, get your boat out of here because we need the room". Boating is AK is serious business, and I want to know that my outboards have been properly serviced and will serve me well; therefore, I am hopeful that their mechanics are top notch, and that they take pride in quality work.
Anyway, back to the questions:
1) Is AMD the only outfit in this part of AK that services Honda outboards?
2) If I perform the work myself, including the major services, will the warranty be honored?
3) Is modern diagnostic equipment required to complete the service work and make sure everything is operating correctly?