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Thread: Canon Powershot SX1 IS

  1. #1
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    Thumbs down Canon Powershot SX1 IS

    Just a heads up on Canon zoom cameras...

    After all the research I did, not once did I come across any thing negative... But I didn't look either.

    I just received my new POWERSHOT SX1 IS tonight.... I was super excited! Put the SD card in...the batteries..turned it on. BOOM "lens error" o'well go to the trouble shooting guide. Looked up the error message and what do ya know contact canon support... Did a quick google search, and holey cow this is a big problem for several people.. Just hope Amazon takes care of me....

  2. #2
    Member danattherock's Avatar
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    From this website...

    http://www.e18error.com/



    Instructions

    If your camera is still under warranty, the best thing you can do is to take it to the nearest official Canon repair shop and Canon should fix it for free.

    If your camera is out of warranty, or if Canon refuses to repair it for free (happens sometimes if for example they suspect the camera has not been treated properly) you can try some of the methods listed here to repair it yourself. These simple methods have helped a lot of people fix their cameras.

    Before trying any of the suggestions, make sure your Canon has fresh batteries and it is in recording mode.

    1) Remove the batteries from the camera, wait for a couple of minutes, then put them back in and turn the camera on.

    2) Try compressed air. With a fine tip blow off gun and dry compressed air (20 lbs) set the tip between the lens turret and the camera body and turn on the air while moving the tip around the lens. It should remove all dust and sand. Turn the camera on and it should function fine.

    3) Another method is to tap the padded USB cover part on a hard surface, for example, a desk. It sounds so simple, but very often in works.

    4) Try forcing the camera lens:

    Turn off the camera. Place it on the back with the lens facing up and take a look at the spacing between the lens and the lens housing. If you notice that the gap is not even all the way around the lens, the problem should be easy to fix. This type of a problem usually occurs if the camera was dropped while the lens was extended.

    Simply - VERY GENTLY - press down the lens on the side where the gap is the biggest. You should hear a "click" as it pops back into place. Try powering the camera back on.

    If the lens doesn't extend at all or it extends, and then retracts again, do the following. Turn the camera off. Take the camera in one hand and with the other gently take one part of the lens and gently move it round in a circular movement. Do so with both sections of the lens. You will hear a "click" as it pops back in place. Power the camera on.

    Another version of this fix would be to pull and twist on the largest ring of the lens while turning the camera on. Listen for a "click". If at first the focus seems to be off, turn the camera on and off and take lots of pictures, close ups and distance. Focus should slowly start improving.

    5) If that doesn't work, there is an online guide for dismantling Canon cameras and fixing the E18 error. (NOTE: Try this only if your camera is no longer under warranty!) It is a great guide with pictures and it can be found here.

    There are 2 other guides, one Bulgarian and one Estonian with the take apart procedure for Canon cameras. They are not in english but have a lot of pictures which help with the process.



    A reviewer on Amazon.com found this solution:

    "About 6 months later I get the dreaded E18 error. When I determined the problem to be the lens not fully extending I decided to give it a tug. It clicked and the camera came on, ready to take pictures. Turning it off and on produced the E18 again. While turning it on I gave it a nice little bump on the side (where the USB connector is) and the lens popped out on its own. No problems since."



    http://worldcadaccess.typepad.com/s1is/2004/10/




    Good luck man, that sucks.


    -Dan
    The two loudest sounds known to man: a gun that goes bang when it is supposed to go click and a gun that goes click when it is supposed to go bang.

  3. #3
    Member tjm's Avatar
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    don't fret...as far as point and shoot cams go you have a gem....I'm not sure how Amazon handles mfgr defects but I know Canon has at least a 1yr warranty on that cam....it sucks you'll now have to deal with it but once you get it worked out you'll love that cam for your busy outdoor life....


    lookie what I'm picking up.........i hope i dont have any issues....

    http://www.usa.canon.com/consumer/co...&modelid=19356
    ------------------------------------------------
    pull my finger....

  4. #4
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    Thumbs up Thanks

    Quote Originally Posted by danattherock View Post
    From this website...

    http://www.e18error.com/



    Instructions

    If your camera is still under warranty, the best thing you can do is to take it to the nearest official Canon repair shop and Canon should fix it for free.

    If your camera is out of warranty, or if Canon refuses to repair it for free (happens sometimes if for example they suspect the camera has not been treated properly) you can try some of the methods listed here to repair it yourself. These simple methods have helped a lot of people fix their cameras.

    Before trying any of the suggestions, make sure your Canon has fresh batteries and it is in recording mode.

    1) Remove the batteries from the camera, wait for a couple of minutes, then put them back in and turn the camera on.

    2) Try compressed air. With a fine tip blow off gun and dry compressed air (20 lbs) set the tip between the lens turret and the camera body and turn on the air while moving the tip around the lens. It should remove all dust and sand. Turn the camera on and it should function fine.

    3) Another method is to tap the padded USB cover part on a hard surface, for example, a desk. It sounds so simple, but very often in works.

    4) Try forcing the camera lens:

    Turn off the camera. Place it on the back with the lens facing up and take a look at the spacing between the lens and the lens housing. If you notice that the gap is not even all the way around the lens, the problem should be easy to fix. This type of a problem usually occurs if the camera was dropped while the lens was extended.

    Simply - VERY GENTLY - press down the lens on the side where the gap is the biggest. You should hear a "click" as it pops back into place. Try powering the camera back on.

    If the lens doesn't extend at all or it extends, and then retracts again, do the following. Turn the camera off. Take the camera in one hand and with the other gently take one part of the lens and gently move it round in a circular movement. Do so with both sections of the lens. You will hear a "click" as it pops back in place. Power the camera on.

    Another version of this fix would be to pull and twist on the largest ring of the lens while turning the camera on. Listen for a "click". If at first the focus seems to be off, turn the camera on and off and take lots of pictures, close ups and distance. Focus should slowly start improving.

    5) If that doesn't work, there is an online guide for dismantling Canon cameras and fixing the E18 error. (NOTE: Try this only if your camera is no longer under warranty!) It is a great guide with pictures and it can be found here.

    There are 2 other guides, one Bulgarian and one Estonian with the take apart procedure for Canon cameras. They are not in english but have a lot of pictures which help with the process.



    A reviewer on Amazon.com found this solution:

    "About 6 months later I get the dreaded E18 error. When I determined the problem to be the lens not fully extending I decided to give it a tug. It clicked and the camera came on, ready to take pictures. Turning it off and on produced the E18 again. While turning it on I gave it a nice little bump on the side (where the USB connector is) and the lens popped out on its own. No problems since."



    http://worldcadaccess.typepad.com/s1is/2004/10/




    Good luck man, that sucks.


    -Dan
    Thanks for the informitive post. I think I will try the return opsion as the camera is brand new. But if i have issues down the road Now I have a few ideas that might help in a pinch

  5. #5
    Member danattherock's Avatar
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    I don't blame you. Just posted some stuff I found online.
    The two loudest sounds known to man: a gun that goes bang when it is supposed to go click and a gun that goes click when it is supposed to go bang.

  6. #6
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    Thumbs up

    Quote Originally Posted by tjm View Post
    don't fret...as far as point and shoot cams go you have a gem....I'm not sure how Amazon handles mfgr defects but I know Canon has at least a 1yr warranty on that cam....it sucks you'll now have to deal with it but once you get it worked out you'll love that cam for your busy outdoor life....


    lookie what I'm picking up.........i hope i dont have any issues....

    http://www.usa.canon.com/consumer/co...&modelid=19356

    Thats nice... a little bit more camera than I could handel.. But I think you will be fine..Its in your blood.....
    I sent that camera back to amazon this morning and they are suposed to be shipping me a replacment... Very easy process... So far...

  7. #7
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    Thumbs up Replacment

    I recieved the replacment camara last night and it seems to be working fine. Must have recieved a dud the first go round. Will see.
    I will post up some pics after I have a chance to play with it a bit. Maybe TJM can show me how to use it this weekend...LOL

  8. #8
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    Have experienced it twice with my older II cameras --- not on the older model III (w/ exception of 100% humidity) or newer sx20 I'm using now...

    Shock, cold, and humidity (or the Alaska outdoor combination - lol) seams to be the very real operating issues w/ many of these models.

    Still all and all they are good rigs.

    Couple Bear pics from last summer rafting
    Attached Images Attached Images

  9. #9
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    Quote Originally Posted by Brian Richardson View Post
    Have experienced it twice with my older II cameras --- not on the older model III (w/ exception of 100% humidity) or newer sx20 I'm using now...

    Shock, cold, and humidity (or the Alaska outdoor combination - lol) seams to be the very real operating issues w/ many of these models.

    Still all and all they are good rigs.

    Couple Bear pics from last summer rafting
    Did you send the onse that stoped working back to Canon or just get a new camera?

    Sense I have recieved the replacment, it seems to be working fine and like you showed, It takes wonderful pictures.

  10. #10
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    Ended up with next generation versions... the others had their quirks, kept 'em and two in particular eventually worked pretty good. Tho' who knows how or when they would trip up at decisive importune time?

    These shots were last summer with 3S before I got 20IS.

    My carry rigs are now the 20IS and very compact Casio Exlim waterproof/g-shock-proof 12.1 mp pocket camera.

    Have 'em sit around or dive right in... my cameras will receive Alaska conditions - so may as well move on with technology as humidity, cold, and shock issues seem the problems.
    Attached Images Attached Images

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