Bought that nice new fancy video camera "canon vixia HV30". Then I bought this video software program "pinnacle studio 12" to record the video's on the computer and create movies.
Not being able to use it.....torquing me off!!!!!
I plug the camera into the computer and nothing happens, I've turned on the program and tried it, turned it off and tried it and nothing. It's like my computer isn't sensing a "camera device". My diggy camera when plugged in auto loads up my photoshop and I can download the pics, but the video cam is a no go. I have reloaded the camera software and the pinnacle program, Uploaded new drivers for all sorts of things in my computer and nothing. I tried the pinnacle tech support and the only thing they could suggest was to buy some sort of "converter box?" I plug the cam into it then into the comp and it is supposed to be like a "reader"?
P.S. I am using a PC and have XP pro.