I keep getting great service from this dealership. Actually this is my cousins story but it is still good. His brand new A/C 650 H1 detonated its starter WAAAAYYYY up baldy. Well one of the guys grabs the toasted starter and heads back down to try and make the dealer before they close. He gets there in time with the starter and explains what happened. They didn't have one on the shelf so they ripped into a brand new quad on the floor and yanked the starter! They handed the starter over to my cousins friend with no hassel(he is still with his wheeler up on the mountain). The install was uneventfull but the starter was installed and the rig was driven out. Sure one could argue the negative side that the brand new starter failed but every manufacture has some DOA parts. These guys just continue to impress me. I don't favor A/C's over other brands but that dealership has convinced me to buy cats in the future and this experiance just converted my Yamaha faithful cuz into a future cat sled owner as well!