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Thread: leupold scope issue at the range

  1. #1
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    Default leupold scope issue at the range

    hello all
    took my sako A7 in 30-06 out for a shoot today. it really likes the nos accubonds, so I had them with me.
    last time I shot it was august, had it poking 1/2", groups at 100 yards, 2 inches high.
    everything was good.
    scope is leupold vx 3, 4.5-14.

    today, fired the first few shots, and they grouped tight, but 6 inches high, not the two as before.
    fired three more with cooling time in between, same result.
    hmmm, so I figure I will dial down the adjustment to lower it approx. 4 inches, not sure of how it even happened.
    the dial to adjust the vertical was totally locked up. I could not turn it at all with finger pressure. stopped at that point, and figured I would
    play with it later. got home, and the dial turns as it should. snug, but turns ok, like they normally are.

    anybody experience this? ideas?

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    all things "mechanical" can mess up or fail on occasion - take it off, package it well and send it to Leupold with a note inside explaining - they will fix it and send it back on their dime with a print out of what they did (they'll take it all apart and check EVERYTHING) and what they found - downside is you'll have to re-sight in as they'll send it back as a new scope with adjustments centered

  3. #3

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    I sent one of my scopes back to Leupold a few months ago and they sent me a email that said it was non repairable. They asked if I wanted a matt finish or a glossy finish on my new scope that they was going to replace it with. I paid shipping to them and they took care of everything else. It took about 3 to 4 weeks to have a new scope in my hands. I own over a dozen Leupolds and have been very pleased with them. If you have a problem they will take care of it.

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    You can't get better customer service than what you get from Leupold. My brother fell on his 6.5x20 Leupold and broke it in the middle. He sent it in telling them what happened, hoping they would use some parts over. They sent him a brand new scope.
    I have sent one back and they repaired it for free. I won't buy any other brand.
    Hunt Ethically. Respect the Environment.

  5. #5

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    What they said above...even Leupold scopes occasionally (but rarely) take a dump.

    Point being, Leupold BENDS over backwards to solve the problem...most times with a new or upgraded model at no cost.

    I don't buy or shoot any other brand of scope...can't understand why anyone else would either.

  6. #6
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    Was your scope dial hard to turn or was it stopped out......no more adjustment available?

  7. #7
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    Default locked up

    Quote Originally Posted by VernAK View Post
    Was your scope dial hard to turn or was it stopped out......no more adjustment available?
    it was about in the middle of the adjustment. it just would not turn at all, like it was super glued.

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    Any updates?

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    I have sent 2 Bushnell Scopes back because they were damaged, from dropping or something, and they were both repaired for $12.95 shipping and handling.

    I had a Leupold VX II 2x7 that had a very tight power ring. I emailed Leupold if they could fix that, Yes, but when I got it back, it was just the same.

    Well, someone had GIVEN the thing to me, and I GAVE it to someone else.

    I don't have blind faith in Leupold. I think they are overpriced. They have a cheaper line now, the Redfield name they bought, and those would probably be more up my alley.

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  10. #10

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    I own several Leupolds and most of them are 15 to 20 years old or older. Of these at least half or a little more was purchased used. I have been shooting them for 35 + years and have sent 2 back for repair. One was replaced with a new scope and the other was a tight power ring. They went through this scope and cleaned and repaired it. I could sell my Leupolds now for more than I give for them. They are well worth the money for me.

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    I used Bushnell for years mainly because it was what I could afford. I started using Leopold and will not have another Bushnell on a rifle ever again.
    It's not that they are a bad piece of glass but they are just not a very good piece of glass. FOV is not as good, and clarity as well. Nikon is now making a reasonably priced scope and seems to be very clear I bought one a couple years ago and it has been working pretty good.

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    I bought a Leupold VXII two years ago from Fred Meyers for 50% off and had to send it back to Leupold, as the power ring became alomst impossible to turn. I got it back in 4 weeks time, and no problems now. I have a couple of Bushnell scopes (all Elite series), Nikon, Vortex, and Leupold. Of all the ones I have never had to send in for repair of any kind, Nikon. Vortex sent me a letter saying I was at fault for the scope I sent back to them, claiming I over torqued it. I know for a fact I did not over torgue it as I use a torgue wrench, and the scope wouldn't hold zero on any rifle it was on. While I may complain ( I won't own anything less than their Viper line now), they had by far the quickest turnaround. 1 week from the day I sent it in, I had a new scope at my door. Bushnell, Simmons, and Leupold were all 4 weeks or more to get back.

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    Vortex sent you and email saying it was your fault? wow, never heard of them doing that before. I swear by vortex, I own their razor spotting and their razor binos. Both are just magnificent optics. I ended up breaking the spotting on a goat hunt (took a fall) and sent it in and had it back just like new within 2 weeks. I won't own anything other than vortex now and have had issues with leupold and nikon. leupold takes a while and their gold ring warranty is comparable to the VIP from vortex. My experience with nikon was less than satisfactory and won't buy from them again. Did Vortex replace your product even saying it was your fault? I was just surprise to hear that type of response from them.


    Quote Originally Posted by Hudge View Post
    I bought a Leupold VXII two years ago from Fred Meyers for 50% off and had to send it back to Leupold, as the power ring became alomst impossible to turn. I got it back in 4 weeks time, and no problems now. I have a couple of Bushnell scopes (all Elite series), Nikon, Vortex, and Leupold. Of all the ones I have never had to send in for repair of any kind, Nikon. Vortex sent me a letter saying I was at fault for the scope I sent back to them, claiming I over torqued it. I know for a fact I did not over torgue it as I use a torgue wrench, and the scope wouldn't hold zero on any rifle it was on. While I may complain ( I won't own anything less than their Viper line now), they had by far the quickest turnaround. 1 week from the day I sent it in, I had a new scope at my door. Bushnell, Simmons, and Leupold were all 4 weeks or more to get back.

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    Quote Originally Posted by acelia8912 View Post
    Vortex sent you and email saying it was your fault? wow, never heard of them doing that before. I swear by vortex, I own their razor spotting and their razor binos. Both are just magnificent optics. I ended up breaking the spotting on a goat hunt (took a fall) and sent it in and had it back just like new within 2 weeks. I won't own anything other than vortex now and have had issues with leupold and nikon. leupold takes a while and their gold ring warranty is comparable to the VIP from vortex. My experience with nikon was less than satisfactory and won't buy from them again. Did Vortex replace your product even saying it was your fault? I was just surprise to hear that type of response from them.
    Yes, Vortex sent me a brand new scope, along with the letter. I was kind of taken back by the letter, but I have gotten over it. I ended up selling the scope for about $10 less than the original one I bought. I have since bought a Viper scope that I an happy with. The last scopes I have bought was one Burris, 1 Leupold, and 2 Vortex (to include the one I sent back and sold). I am looking at new binos now and the Vortex Talon HD is at the top of the list.

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    Ok! Happy to hear that they did send a new one. Check out the bargain cave at cabela's sometimes you can find your optics there. That's where I found my razor binos and they were $500 off. They were brand new too!

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    I am wondering if Leupold is getting the "rap" for slow delivery service - Last week I was 110 miles North of home and stopped in to Leupold to drop off my VX3 3.5 x 10 x 40mm for a different reticle and to check what I perceived as slightly blurred focus - dropped it off on Monday AM, was home Wednesday morning and Wednesday afternoon UPS dropped my scope to me - pretty fast service I'd say, and in the midst of hunting season to boot - an impressive list of things they did to the scope while they had it apart too - I'd love a Swarovski to try but the least expensive are quite a bit more than VX3's - Leupold offers a "guide and outfitter program" - Leupold has GIVEN quite a few scopes and optics to our military from time to time - When John Noveske was alive he told me the Leupold treated him better than any other optic company he had dealt with by a wide margin - I've lost count of how many Leupold products I've bought used over the years that I took right on in for service "just because" with no questions asked - Les Schwab managers have begun to complain about having to do all that "free" after sales stuff but I haven't heard any complaints from anyone at Leupold ........ Vortex, NightForce, etc are fine optical marvels ... as long as I don't have to carry 'em Leupolds are nice and lightweight (Redfields too)

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    Back Country:

    +1

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    This thread must be bad luck, my VX-3 1.75-6 appears to have taken a dump on me. The cross hairs or target are blury, can't get them both in focus at the same time anymore. Talked with Leupold today and they said to send her in. I figured a VX3 should be able to stand up to my .375h&H, I hope it was a fluke, I realize anything can break.

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    Obviously, different people have different experiences and different perspectives when it comes to optics.

    My 1st Bushnell was a Sportsview 3x9 that I got at a gunshow for $50. It was so much sharper and clearer that I sold the Leupold VX II, I had just bought at a slight loss.

    Other Bushnell's, I have are 2 Trophy's, 2 Legends, 1 Elite 3200, and and an old (used) Scope chief. I have other brands also.

    I've never owned an expensive Leupold scope, or any costly scope. Perhaps, I don't know what I'm missing, and too cheap to find out.

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    Some will surprise you. You should go find some to look through. Just to know what you're not wasting your money on.

    I don't have any expensive scopes, but looking through a zeiss and a very expensive Leupold was an eye-opening experience.

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