What has your experiences been in dealing with Zeiss? I just took my spotter out after a scouting trip and heard a rattling noise. Thought it was the tripod adapter. Took it off. Still rattled. I then looked into the spotter and saw a large jam nut rolling around. ***?!? Of course Zeiss is closed today. So I'll have to wait until Monday to call. Of course I have a moose hunt planned and will be leaving the 29 or 30th of this month. I guess I wondering what their turn around times typically are.