This weekend I brought my new phone from acs out to the sound and even though its stated I had reception it gave me an error message that Mobile not registered on network. When I called customer service today she stated that maybe my phone is too current on the 4G network. Anyway, last year I had AT&T and it worked like a champ and wanted to know if anybody else was getting service out there or not. I wondered if maybe it has to do with the fact that they don't turn on the tower until cruise ships start coming through. Very disappointed. Two year contract to wait.