Well I purchased a used 2012 machine from these guys the middle of August this year. It was a used machine with about 600 miles on it. However, they gave the machines to volunteers for some event (Iditarod i think?) and got them back after the event, so they were never titled or given ownership to anyone. Because of this, I am considered the first owner and the standard 1 year manufacturer warranty was given to me as well.
Well come the middle of September, I go to start the machine up (I like to run em once a month when sitting to keep parts moving), and the starter didn't work. GREAT! Thinking I shouldn't have to hassle with finding out what's wrong with it myself since I just bought that machine, I drop it back off at ER Polaris. Well turns out I am now being told that it is a battery issue and they will be charging me $150 for the replacement and service... and it isn't covered under warranty.
My question is this... how the heck am I supposed to react to this and what would you do if you were in my shoes? I could have easily checked the battery and thrown it on the charger or change it myself, but why in the world should I even have to bother with that when I bought the dang machine a little over a month ago and have never even used it yet? Yes it started at ER Polaris (after a few turns of the key I might add), but there is no way this battery was even close to full life before it landed in my garage. The kicker is the voicemail that was left on my phone that said the battery is dead probably because it was sitting around for a while. Now I'm not sure the kind of maintenance that is performed on machines at the dealer waiting to be sold, but that to me sounds like they admitted to the battery going dead while in their ownership.
Now I know it's nothing compared to a couple thousand dollars, but to me, it's the principal behind it. I bought a machine from ER Polaris that was meant to replace an undependable machine, and I can't even depend on this new machine to work before I take it out... and I have to pay for it.