Wife and I decided to buy a couple of atv's and get back into the sport as well as using them to chase caribou and moose in unit 13. After doing my homework discovered not only could we save about $2,000 on each quad but the savings was even better on a nice 16 foot Triton trailer if we bought them all in the lower 48. Drove down and picked up the trailer first. Heck, while I was waiting the dealership even fed me lunch! Next day headed to the Kawasaki dealer and loaded up two Brute Forces with power steering and headed back to Alaska. Neither dealer tried to add anything extra and there were no surprises with the final bill.
Trailer was purchased at Jet Chevrolet, just south of Seattle and the 2012 Brute Force 750's with power steering and Warn XT25 winches were picked up at Paulsons Motorsports in Lacy, WA.
Fast forward to arriving back home. One of the quads had a battery that for whatever reason would not hold a charge. Charge it, battery read 100%. Five minutes later it was at 60%. Had to put the charger on it to start it up and get it off the trailer. Called the local dealer who said I needed to bring in the quad and not just the battery. OK, no biggie. Went to drop it off and was asked to sign a statement agreeing to pay a $187 diagnostic fee if they couldnt find anything wrong with the charging system. Told them the battery would not hold a charge and that I had no idea to suspect a faulty charging system because the battery would not hold a charge even when it was disconnected from the quad. This didnt set well with me but signed the paper anyhow. Once back home I was reminded by family members how this same dealership once quoted me a price for working on a sled then tacked on another $200 when I went to pick it up. Couldnt shake the feeling in my gut this "warranty" work was going to cost me at least $187 plus the price of a new battery so the next day went back and picked up the quad as they had not started to work on it yet.
Decided to email Paulsons and told them of the problem. Within 10 minutes they told me a replacement battery was being mailed to me. No 20 questions, no hassles. Just great service. Hope my hunch is right and the problem is isolated to a bad battery and nothing else. Guess I'll find out next summer. This posting is a shameless plug for Paulsons and the Triton dealer. Everything was done via emails and both dealers were top notch. If you are considering a Triton trailer or any Kawasaki product I highly recommend both of them. Paulsons usually has a lot more toys in the showroom than they show on their web site so give them a call if you are looking for something.