Not sure of where to put this, but I just found out from the wife of the gentleman that died at the Port of Anchorage two weeks ago that there is a Kenai Charter/Fishing Service (DL) in Cooper Landing that charged a large cancellation fee to the family after the husband died in the accident (Port of Anchorage Truck http://www.adn.com/2012/07/03/252972...anchorage.html ) and was unable to go on the scheduled trip. The family tried to cancel due to the death but the business, at first, did not want to give them a refund at all. After much discussion, the business finally agreed to cancel but charged the family a $150 cancellation fee. Is this how you show compassion and take care of those that have recently lost a family member? BTW, the husband was a disabled and decorated veteran who served in Iraq and who used their service several times over several years.
I do understand that the recent closures and restrictions on the Kenai have greatly hurt the charter and outfitter businesses, but, how can anyone be as cold and callous about such a terrible loss to a long time patron. I will never use this business for anything, ever.
The owner should be ashamed.