Recently had some examples of both (A) excellent, and (B) absolutely horrific (seriously), customer service when in a few gun shops in Anchorage.

Was looking to make a retail purchase of a new rifle, considering a few minor upgrades, and left (B) in utter disgust. Unfortunate for everyone involved...

What has your experience been? Using initials of the business or the initials of the person you had the experience with is probably legal to post